Privacy Policy

Last Updated: August 17, 2026

Zommerce ("Zommerce," "we," "us," or "our") respects your privacy and is committed to protecting personal information.

This Privacy Policy explains how we collect, use, disclose, retain, and protect personal information when you visit zommerce.co, contact us, request our services, or otherwise interact with us.

Zommerce is a business brand operated by SLASH INTERNET, a sole proprietorship based in India.

This Privacy Policy is intended to address privacy requirements that may apply to visitors and clients in the United States, Canada, the European Economic Area (EEA), the United Kingdom, and other jurisdictions.

1. Information We Collect

We may collect information you provide directly to us, information automatically collected when you use our website, and information received from third-party sources.

Information You Provide

Depending on how you interact with Zommerce, we may collect:

• Name

• Business or company name

• Job title or professional role

• Email address

• Phone number

• Business contact information

• Website or Shopify store URL

• Project requirements

• Technical requirements

• Information contained in proposals, contracts, or project communications

• Messages and correspondence you send to us

• Information contained in documents or materials you voluntarily provide

• Any other information you choose to provide

  
  

Information Collected Automatically

When you visit our website, certain information may be collected automatically, including:

• IP address

• Browser and device information

• Operating system

• Approximate location derived from IP address

• Pages viewed

• Referring websites

• Date and time of visits

• Website interaction information

• Diagnostic, security, and performance information

  
  

We may collect this information through cookies, pixels, analytics tools, server logs, and similar technologies.

2. How We Use Personal Information

We may use personal information for the following purposes:

• Responding to inquiries

• Communicating with prospective and existing clients

• Providing Shopify development and ecommerce technology services

• Preparing proposals, estimates, contracts, and statements of work

• Delivering and supporting projects

• Managing business relationships

• Processing payments

• Maintaining business and financial records

• Operating, maintaining, and improving our website

• Understanding website usage and performance

• Improving our services and user experience

• Maintaining website and information security

• Detecting and preventing fraud, abuse, or unauthorized activity

• Complying with legal and regulatory obligations

• Sending relevant business or marketing communications where permitted by law

• We will not use personal information for materially incompatible purposes without providing additional notice where required.

  
  

3. Legal Bases for Processing — EEA and UK

If you are located in the European Economic Area or United Kingdom, we process personal data only where we have an applicable legal basis.

Depending on the circumstances, our legal bases may include:

Contract

We may process personal data when it is necessary to enter into or perform a contract with you.

Legitimate Interests

We may process information where necessary for our legitimate business interests, provided those interests are not overridden by your rights and interests.

Examples may include:

• Responding to business inquiries

• Managing client relationships

• Improving our services

• Securing our systems

• Preventing fraud and abuse

• Operating and promoting our business

  
  

Consent

Where required, we may process personal data based on your consent.

You may withdraw consent at any time. Withdrawal of consent does not affect the lawfulness of processing that occurred before withdrawal.

Legal Obligation

We may process information when necessary to comply with applicable legal, tax, accounting, regulatory, or governmental requirements.

4. Cookies and Similar Technologies

We may use cookies and similar technologies to operate, secure, analyze, and improve our website.

These technologies may help us understand:

• How visitors use our website

• Which pages are visited

• How visitors navigate our website

• Website performance

• Marketing effectiveness

• Website security

  
  

Depending on your location, certain non-essential cookies may require your consent.

Where legally required, we will request consent before placing non-essential cookies or similar tracking technologies on your device.

You may also control cookies through your browser settings and, where available, through our website's cookie preferences.

Disabling certain cookies may affect website functionality.

5. Analytics and Marketing Technologies

We may use third-party analytics, advertising, and marketing technologies to understand website usage and improve our marketing.

Depending on the technologies deployed on our website, these providers may process information such as:

• IP address

• Device information

• Browser information

• Website interactions

• Pages viewed

• Referring URLs

• Approximate location

• Advertising or campaign interaction data

Where required by applicable law, we will obtain consent before using technologies that require consent.

We may update our cookie or privacy notices when we introduce new tracking technologies.

6. How We Share Personal Information

We may share personal information with service providers and other third parties where reasonably necessary to operate our business or provide our services.

These may include:

• Website hosting and infrastructure providers

• Analytics providers

• CRM platforms

• Email and communication providers

• Payment processors

• Project management platforms

• Cloud storage providers

• Security and fraud-prevention providers

• Professional advisers

• IT and technology providers

• Service providers may access personal information only to the extent reasonably necessary to perform services for us or support our legitimate business activities.

  
  

We may also disclose information:

• When required by law

• In response to valid legal or governmental requests

• To protect our rights, property, or safety

• To investigate fraud, abuse, or security incidents

• In connection with a merger, acquisition, restructuring, sale of assets, or similar business transaction

  
  

7. Sale and Sharing of Personal Information

Zommerce does not sell personal information for monetary consideration.

We do not intentionally provide personal information to third parties for their independent sale or commercial exploitation of that information.

Where applicable privacy laws define certain advertising or analytics activities as "sharing," "sale," or similar concepts, we will provide the rights and controls required by those laws.

8. International Data Transfers

Zommerce is operated from India and provides services to clients internationally.

Your personal information may therefore be transferred to, stored in, or processed in countries outside the country in which you reside, including India and other countries where we or our service providers operate.

Privacy and data protection laws in these countries may differ from those in your jurisdiction.

EEA and UK

Where personal data is transferred from the EEA or UK to a country that has not been recognized as providing an adequate level of protection, we will rely on an appropriate lawful transfer mechanism where required, such as:

• Standard Contractual Clauses

• An adequacy decision

• Other lawful transfer mechanisms recognized under applicable data protection law

You may contact us for additional information about applicable international transfer safeguards.

9. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy.

Retention periods may depend on:

• The nature of the information

• The purpose for which it was collected

• Our relationship with you

• Contractual requirements

• Legal and regulatory requirements

• Accounting and tax requirements

• The need to establish, exercise, or defend legal claims

  
  

When information is no longer reasonably necessary, we may delete, anonymize, or securely dispose of it, subject to applicable legal requirements.

10. Data Security

We use reasonable administrative, technical, and organizational measures designed to protect personal information from unauthorized access, disclosure, alteration, misuse, or destruction.

However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

Accordingly, while we take reasonable precautions to protect information, we cannot guarantee absolute security.

11. Your European Economic Area and UK Privacy Rights

If you are located in the EEA or UK, you may have rights under applicable data protection laws, including the GDPR or UK GDPR.

Depending on the circumstances, these may include:

Right of Access

You may request a copy of personal data we hold about you.

Right to Rectification

You may request correction of inaccurate or incomplete personal data.

Right to Erasure

You may request deletion of your personal data in certain circumstances.

Right to Restriction

You may request restriction of processing in certain circumstances.

Right to Data Portability

Where applicable, you may request personal data in a structured, commonly used, machine-readable format and request its transfer to another organization.

Right to Object

You may have the right to object to certain processing, including processing based on legitimate interests.

You may also object to direct marketing at any time.

Right to Withdraw Consent

Where processing is based on consent, you may withdraw that consent at any time.

Withdrawal does not affect processing that occurred before consent was withdrawn.

Rights Relating to Automated Decision-Making

Where applicable, you may have rights relating to solely automated decision-making and profiling that produces legal or similarly significant effects.

12. Exercising European or UK Privacy Rights

To exercise your rights, contact us using the privacy contact information provided below.

We may need to verify your identity before fulfilling a request.

We will respond within the timeframe required by applicable law.

If you are located in the EEA or UK, you also have the right to lodge a complaint with the relevant data protection supervisory authority.

You may contact the data protection authority in the country where you live, work, or believe a violation occurred.

13. Your Canadian Privacy Rights

If you are located in Canada, applicable federal or provincial privacy legislation may provide you with rights concerning your personal information.

Depending on the circumstances and applicable law, these rights may include:

• Requesting access to personal information we hold about you

• Requesting correction of inaccurate information

• Asking how personal information is collected, used, or disclosed

• Withdrawing consent where applicable

• Making inquiries or complaints regarding our privacy practices

For Canadian residents, our handling of personal information may be subject to applicable Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA) where applicable, as well as applicable provincial privacy legislation.

We will process Canadian privacy requests in accordance with the laws applicable to the particular situation.

14. Marketing Communications

We may occasionally send business communications, including information about our services, projects, or relevant ecommerce technology.

Where required by law, we will obtain appropriate consent before sending electronic marketing communications.

You may unsubscribe from marketing communications at any time by:

• Using the unsubscribe mechanism included in the communication; or

• Contacting us using the privacy contact information below.

You may continue to receive transactional or service-related communications where necessary.

15. Do Not Track and Privacy Signals

Some browsers provide "Do Not Track" settings.

Because there is no universally accepted technical standard for responding to Do Not Track signals, our website may not respond to such signals unless required by applicable law.

Where applicable law requires recognition of a legally recognized privacy preference signal, we will process such signals in accordance with applicable requirements.

16. Third-Party Websites and Services

Our website may contain links to third-party websites, applications, platforms, or services.

We are not responsible for the privacy practices, security, or content of third-party websites.

Third-party services may have their own privacy policies and terms.

We encourage you to review those policies before providing personal information to third parties.

17. Shopify and Client Data

Zommerce provides Shopify development and ecommerce technology services.

If you engage us to work on your Shopify store or other technology systems, we may receive access to information relating to your business, website, Shopify store, products, orders, customers, or other systems.

Where we process personal information on behalf of a client, we generally do so according to the client's instructions and the applicable contract, statement of work, or data processing agreement.

We do not use client data for unrelated purposes unless authorized by the client or required by applicable law.

Clients remain responsible for determining their own legal obligations concerning information they provide to us and for providing appropriate privacy notices and obtaining required permissions or consents.

Where appropriate, clients may request a separate data processing agreement.

18. Children's Privacy

Our website and services are intended for businesses and adults.

We do not knowingly collect personal information from children under 13.

If you believe that a child has provided personal information to us, please contact us so that we can take appropriate steps to delete it.

Where local law establishes a higher age threshold for certain processing activities, we will comply with applicable requirements.

19. California Privacy Rights

If you are a California resident and applicable California privacy law applies to our processing of your personal information, you may have additional rights under the California Consumer Privacy Act (CCPA), as amended.

These may include rights to:

• Know what personal information is collected, used, disclosed, or otherwise processed

• Delete personal information, subject to applicable exceptions

• Correct inaccurate personal information

• Opt out of certain sales or sharing of personal information

• Limit certain uses of sensitive personal information

• Receive equal treatment for exercising applicable privacy rights

Zommerce does not sell personal information for monetary consideration.

Where required, California residents may submit privacy requests using the contact information below.

20. Privacy Requests

To submit a privacy request, question, complaint, or other inquiry concerning your personal information, contact:

Zommerce
Operated by SLASH INTERNET
India

Privacy contact: rayyan@zommerce.co

Please include sufficient information for us to understand and process your request.

We may request additional information where necessary to verify your identity or authority to make a request.

We will not discriminate against you for exercising privacy rights available under applicable law.

21. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to:

• Our services

• Our website

• Technology we use

• Our data practices

• Applicable privacy laws and regulations

When we make changes, we will update the "Last Updated" date at the top of this Privacy Policy.

Where required by law, we may provide additional notice or obtain consent for material changes.

22. Contact Information

For privacy questions, data protection requests, or concerns regarding this Privacy Policy:

Zommerce
A brand operated by SLASH INTERNET
India

Email: rayyan@zommerce.co

For general business inquiries, please use the contact information provided on the Zommerce website.

Last Updated: August 17, 2026